How is my fee refund calculated?
If you issue a full refund, PayPal will refund all the fees.
If you issue a partial payment refund, the fee refund will be calculated at the same percentage as the payment refund. For example:
- Your customer buys $100.00 USD of merchandise from you. The fees for this transaction total $3.20 USD ($2.90 USD of this is variable, $0.30 USD is the fixed transaction fee, which is not refunded for partial payment refunds).
- You issue a partial refund on the transaction for $40.00 USD (40% of the original amount).
- PayPal issues a refund of 40% of the total fees, which in this case would be $1.16 USD (40% of the variable portion of the fee).